Apel Support Center for Telang Martani

When you are facing tech problem.


  • pastikan case number disebutkan di awal pembicaraan agar tidak diminta menjelaskan apa persoalan dihadapi
  • wifi koneksi mending malam deh saat gak rebutan
  • pakai device yg berbeda dengan yg mau di update

Okay, so you were getting into recovery mode to try and update your mac, correct?


Masuk ke recovery mode.
Bedakan dengan Safe Mode atau safe boot

Do you mind trying this one for me?
Sopan banget khan

Please hold down the buttons Command (⌘) – Option (⌥) – R immediately after turning on or restarting your Mac. Release when you see the Apple logo or a Globe, whatever happens first.

Ada beda dengan Windows ctrl alt del noh
yg ini command, option dan R
triknya memang agak unik.
pencet start button, kemudian segera tuh 3 tombol sampai gambar apel kroak nongol
atau globe dunia berputar2

You’ll have to restart or power off the mac first, then when powering it back on, as soon as it starts you hold those buttons.

Perfect, that’s what we want!
Kurang ngasih semangat apa coba nih mbak
Sekitar 1 menit tuh globe muter2

Okay! It’s going to load into the utilities for you.

Pilih Bahasa
Mac OS Utilities
Reinstall

macOS Mojave
select the disck
Macinstosh HD

It should tell you what kind of password it needs.
pakai password untuk membuka iOS di MBA

Try your user password!

installing
44 minutes

It’ll take care of it for you.
This updates your OS to the newest OS.


What has it been doing>
What has it been doing when you try to update?
Do you get any errors or anything?

  • Recovery Server could not be contacted is an error with your internet connection.
So it could just be an issue with connection.

I'm saying may be it's good to write on the guide for Indonesian or with bad wifi connection, to update at night when less people using wifi.

Another thing is to suggest chatting using different device. Not using the one that needs to update.

Yes! I actually did wish that appeared to haha.

Thank you, I appreciate that. I did want to try my best to help out, especially taking in you had worked with so many of us already.

I can’t hurt animals to help them, I’m too softhearted for it.

  • Now it's apple logo
  • Sounds good!
  • Let me know once you’re in!
  • I'm in
  • just type my password
  • Okay. Head to  > About this mac and check your version number?
  • It's loading
  • Okay!
  • 7:49 PM
    What version number it should be now?
  • 10.14.6


cara bersihin old mac

  • Okay, I can help with that. Basically you’ll do the same thing we’re doing now, but instead of reinstall, you’ll go to Disk Utility first, erase your disk, *then* reinstall.
What to do before you sell, give away, or trade in your Mac
https://support.apple.com/kb/HT201065
Opens in new window





  • it said unable to update pages. you need to accept it on the account page in the apps store
  • ok I'll readi it. thank you
  • Oh for that, just uninstall it and reinstall it.
  • Just head to your Finder > Applications, trash it, then redownload it.


























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